First Stop Health
First Stop Health provides all full-time and part-time employees—and their eligible dependents—access to confidential, compassionate, and convenient virtual care. Access care from wherever you are, without the hassle of waiting rooms.
About First Stop Health
- Virtual visits are provided at no cost*
- Available to all eligible full-time and part-time employees and eligible dependents
- Enrollment in a Pyramid medical plan is not required
- Visits are completely confidential. Pyramid Healthcare does not receive information about why you use First Stop Health.
- Services are accessible from your phone, tablet, or computer
Important: First Stop Health is a supplemental benefit and does not replace your medical insurance.
*Virtual visits through First Stop Health are available at no cost. If a provider recommends prescriptions, labs, imaging, devices, or in-person care, those third-party costs may still apply and may be handled through your medical plan or paid directly, depending on the service.
Available Services
24/7 access to board-certified providers for all ages via phone or video.
Common conditions include:
- Cold and flu symptoms
- Sinus infections
- Sore throats
- UTIs
- Rashes
- Headaches
- Fever and more
Connect with board-certified primary care providers for:
- Annual wellness visits
- Preventive care
- Chronic condition management
- Referrals and screenings
- Lab orders and follow-up care
Work one-on-one with registered dietitians, health coaches, and diabetes educators to:
- Improve nutrition
- Manage weight
- Quit tobacco
- Improve sleep
- Manage diabetes
- Achieve personal wellness goals
Confidential, solution-focused support from licensed therapists for:
- Stress and burnout
- Anxiety
- Grief and loss
- Relationship challenges
- Work-life balance concerns
Comprehensive mental health support, including:
- Individual therapy
- Couples and family therapy
- Mental health coaching
Medication management for anxiety and depression
Getting Started
Call 888-691-7867, download the First Stop Health mobile app or visit firststophealth.com.
When logging in for the first time, select “Claim My Account” to activate your account.
First Stop Health Flyer
